Support requests and a note about browser compatability

Just a note to anyone looking for support with any of our themes, we now require you to provide proof of purchase when seeking support. This change will help ensure that we provide support as son as possible to legitimate customers who need assistance.  When creating a support ticket be sure to include your transaction ID if you used google checkout, OR your Paypal email address if you used Paypal.

Another note regarding browser comparability with our themes. Originally we started out supporting IE6 but we no longer support it. IE6 slows down the development process and prevents us from using certain HTML/CSS techniques that would enhance and optimize our themes. IE6 is also a very outdated browser, for more information about why developers are dropping IE6 visit http://www.ie6nomore.com/ As of right now we currently support and extensively test all of our themes in IE7, IE8, FireFox, Safari, Chrome, and Opera.

As always, let us know if you have any further questions or concerns by emailing us using the contact form on our website.

3 comments
for this post.
    • While IE6 should be dropped, there are still IE7 and IE8 problems that need to be fixed within some of the WPNOW themes.

      [Reply]

      Ryan Reply:

      Deadpool, We are aware of some of these issues and will be releasing updates sometime this month.

      [Reply]

    • Great tool, IE6 is always the tricky browser for any blogger and designer. Hope it works

      [Reply]

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